AI Bot for clinic and healthcare inboxes

Messaged at 1 a.m.?
Answered instantly.

Not a menu-button chatbot. An AI Bot that knows your prices, conditions and appointment slots, answers for your admins at any hour, and hands important cases to your team to close — for aesthetic, dental, physiotherapy, general practice, health check-up centers and specialty hospitals. See the clinic types we serve

The chat tab on the right is our real AI Bot. Go ahead and ask it anything.

New patient via Facebook Page

Hi, how much is the first visit? Do I need to book ahead?

The first visit, including the assessment, is 900 baht. You can walk in, but if you book ahead you won't have to wait.

Any slots this Saturday?

This Saturday we still have 14:00 and 16:30. Could I have your name and phone number? Our admin will call you to confirm the slot.

Nicha Sukjai, 089-xxx-4471

Got it, Nicha. Our admin will call you back to confirm your Saturday appointment.

Added to the admin's list Name, phone number and preferred slot, with an alert sent to the team

All of this was done by 1 a.m., with no admin on duty

Same patient, same night, two different endings

The only difference is whether anyone answered when they messaged.

A night with no one answering
A patient sees the clinic's ad and messages to ask about prices
An auto-reply says an admin will get back during business hours
While waiting, they message two other clinics from the same feed
The admin opens up, replies, and hears they've already booked elsewhere
A night with the AI Bot on
The same person asks the same question about prices
Within a minute they get the full price, this month's promotion, and how to prepare
They ask about a slot this Saturday. The bot takes their name and number
The admin opens up to a booking waiting for confirmation, ready to call back
The real AIB App

One inbox for clinic chats
and bookings on one screen

The clinic inbox brings LINE OA, Facebook, Instagram and website chats together. Your team sees which chats the AI Bot is handling, takes over instantly, and creates appointments from the conversation.

See the unified inbox
The AIB App showing chats from several channels, conversations the AI is handling, and details ready to hand off to the clinic team
Screenshot of the real AIB App, using a test account and test data
All chats in one placeLINE, Facebook, Instagram and your website
See who is handling whatThe AI is answering, or your team has taken over
Create bookings from the chatName, phone number and interest, all captured

We don't only serve aesthetic clinics

If you are looking for an aesthetic clinic chatbot that answers questions about prices, promotions and bookings, the same system also works for dental, physiotherapy and other healthcare providers. Our team sets up the common questions and medical guardrails for each type from scratch, without reusing another field's answers. Click through to see examples for each type.

Aesthetic & dermatology clinics

Promos change every month. People message late at night after seeing an ad, and compare three clinics in the same feed.

Questions this specialty gets every day

How much is this treatment? Any promos this month?

How long is the downtime? Can I go back to work right after?

Can I pay in 0% installments? Which cards?

How many sessions are in the course, and what does the price include?

Guardrails for this specialty

Never decides from a face photo which procedure someone needs. If the clinic enables photo pre-assessment, the bot only suggests options based on the doctor's criteria, then invites them in for a consultation

Never promises results, like a slimmer face for sure or how many years it will last

Never gives discounts or adds free sessions on its own. Negotiation is handed off to your team to decide

More about AI Bot for aesthetic & dermatology clinics

Dental clinics

Braces prices, implant prices, Social Security dental benefits and specialist schedules — the same questions every day.

Questions this specialty gets every day

What's the price difference between metal braces and clear aligners? How many installments?

How much per implant, and how many months does it take?

Can I use my 900 THB Social Security dental benefit for scaling?

What's the difference between veneers and whitening? How much are they?

Guardrails for this specialty

Never looks at a tooth photo and says what's wrong, or whether it needs an extraction or a root canal

Never promises how many months braces will take or how many years an implant will last

Severe pain, swelling, bleeding that won't stop, or unusual symptoms after surgery are handed off to your team immediately, with an alert

More about AI Bot for dental clinics

Physiotherapy & rehabilitation clinics

Patients message at 8 p.m. after work: how many sessions until it's better, can I claim insurance, any slots this evening?

Questions this specialty gets every day

How much per session? Is a course cheaper?

Can I claim health or accident insurance? What kind of receipt do you issue?

Do I need a doctor's referral first?

Do you have female physiotherapists?

Guardrails for this specialty

Never diagnoses a herniated disc, office syndrome or muscle inflammation

Never promises how many sessions it takes or a complete cure

Numbness, weakness or sudden severe pain are handed off to your team immediately, with advice to see a doctor

More about AI Bot for physiotherapy & rehabilitation clinics

GP & pediatric clinics

Is the doctor in? What time do you close? How much is a visit with medicine? Can I get a medical certificate today?

Questions this specialty gets every day

What time is the doctor in today? Which days are you closed?

Roughly how much is a visit including medicine?

Can I get a medical certificate today? How much is it?

Which vaccines do you have, and from what age for children?

Guardrails for this specialty

Never diagnoses symptoms or suggests what illness it might be

Never recommends medication, dosages, or what to buy and take in the meantime

Anything that sounds like an emergency, such as chest pain, difficulty breathing or seizures, is handed off to your team immediately, with advice to go to the ER

More about AI Bot for GP & pediatric clinics

Health check-up centers & labs

What does this package include? How many hours do I fast? When are results ready? The same questions all day, until admins get nothing else done.

Questions this specialty gets every day

What does this package include? How is it different from the next one up?

How many hours do I need to fast? Can I take my regular medication?

How many days for results? Can you send them by LINE or email?

Can I walk in, or do I need to book ahead?

Guardrails for this specialty

Never interprets blood tests or X-rays, or says what a high value means

Never says whether results are normal or abnormal. A doctor must read them

Results the center flags as abnormal are handed off to your team immediately, with an alert. The bot doesn't try to explain them

More about AI Bot for health check-up centers & labs

Specialty hospitals & medical centers

The call center is jammed, so people turn to chat, then get bounced between departments all day over who handles what.

Questions this specialty gets every day

What does the surgery or maternity package include? How many nights?

Can I use health insurance or Social Security here? Do I need to pay up front?

Which days does this specialist see patients?

How much is each room type?

Guardrails for this specialty

Never diagnoses, never judges whether surgery is needed, and never says which doctor to see

Never confirms coverage or limits on behalf of an insurer. Always handed off to the benefits team

Messages that suggest an emergency get the emergency number and are handed off to your team immediately, with no time wasted on follow-up questions

More about AI Bot for specialty hospitals & medical centers

Your ads got people messaging. So where are the cases lost?

For most clinics, the problem isn't "nobody messages." It's the gap between the ad money already spent and the bookings you actually get. These six points are where cases are lost most often.

Where cases are lost What the AI Bot does instead
01

You reply slower than the clinics they messaged at the same time

One person messages three or four clinics from the same feed. Whoever replies first gets the conversation. Everyone else becomes the late option.

Instant replies in every chat at once. No queue waiting for a free admin.
02

Nobody is there at night or on holidays

The choice is hiring more people to cover 24 hours (higher cost) or letting late-night chats go (lost cases).

Always answering, no extra shifts. Your team wakes up to cases waiting for a call back.
03

Someone replied, but that doesn't mean they replied well

On the night shift or on busy days, patients often get short, half-hearted answers. No follow-up questions, no follow-up.

The same quality of answer on every shift, no matter who is on duty.
04

The question gets answered, but it never leads to a booking

"How much is it?" → "From 9,999 baht." → "How many sessions?" → "It depends on the case." And the conversation ends right there.

Keeps asking until the details are complete, then hands off to your team with name, phone number and preferred time.
05

Unsure answers make the clinic look inexperienced

New admins don't know the service list well yet. One vague answer and the clinic's credibility drops.

Answers from your clinic's real information. When the information isn't there, it says so and hands off. No guessing.
06

When an admin leaves, the knowledge leaves too

It takes months to train someone to answer well. When they resign, you start from zero again: the scripts, the way to handle patients, all of it.

The knowledge stays with the clinic, not in one person's head. New staff can pick it up right away.

What we don't promise: the AI Bot doesn't close sales for your team, and it doesn't yet follow up on its own with people who went quiet. Work that needs persuasion or a doctor's assessment stays with your clinic team, as it always has — read about the lines we never cross

What the AI Bot can answer for healthcare providers

Not a chatbot where patients tap through a preset menu. However patients phrase their question, whatever words they use, it understands and replies in natural language.

Prices and this month's promotions, exactly as your clinic set them

Full price, promo price, number of sessions, installments, which coverage applies. Answers come from the real information your clinic provided. It never makes up numbers.

Patient What does this package include? Can I pay in installments? AI Bot This package is 8,500 baht, including the doctor's fee and take-home medication. You can pay 0% over 3 months with participating credit cards.

Answers when the clinic is closed

Late at night, on holidays, over the lunch break. Every case is captured, so in the morning your admins see a list with bookings, not a pile of unread messages.

Collects the details before handing off

Before calling in an admin, it asks for name, phone number, main concern, preferred date and time, and branch. Your team gets cases ready for a call back.

Promotions change monthly. Update the bot yourself by chat

Type it in plain language. The bot shows a summary of the change first, and once you confirm, it quotes the new price right away. No waiting for a developer.

This month the health check package is 2,900 Rama 9 branch closed for renovation until the 20th Specialist adds Saturday morning appointments

Every channel patients use to reach you — LINE OA, your Facebook Page, Instagram and the chat box on your website — comes into one inbox your team can open on their own phones. No switching between four apps — see the clinic unified inbox

Lines the AI Bot never crosses

Every type of healthcare provider shares one set of lines an automated chat must never cross. An answer that goes too far costs you both the patient and your reputation. Our team sets these guardrails from day one, then adds field-specific ones on top.

A doctor at a desk, on the phone while reviewing information on a laptop
No diagnosing symptoms, and no calls from a photo on what treatment is needed
No promised results. Never says "cured for good" or "guaranteed results"
No recommending medication, doses or amounts to patients
No discounts or freebies on its own. Negotiation goes to your team — if the bot could negotiate, patients would learn within a week that asking works, and your set prices would stop meaning anything.
Emergencies, side effects or unhappy patients are handed off to your team immediately, with an alert. It doesn't try to handle them itself.

A fixed monthly price, not billed per message

Every plan uses the same AI Bot. They differ only in how many channels are switched on. No setup fee.

Two Core Channels

For providers whose patients mostly reach them on LINE and the website

8,900THB/month

2,000 conversations/month

  • LINE OA
  • Clinic website
  • Unified inbox, handoff to admins, and team alerts
See details
Most clinics pick this

All Channels

For clinics running ads, with patients messaging from every channel at once

11,900THB/month

4,000 conversations/month

  • Everything in Two Core Channels
  • Facebook Messenger
  • Instagram DM
See details

All Channels + New Website

For clinics with an outdated website, or none of their own yet

16,900THB/month

8,000 conversations/month

  • Everything in All Channels
  • A complete new clinic website built for you
  • 12-month minimum
See details

No setup fee on any plan · If you go over your plan, the bot doesn't stop mid-month. Extra usage is 900 THB per 500 conversations — see all terms on the pricing page

How to get started

About 1–2 weeks from kickoff to answering real patients.

Tell our team about your clinic

A conversation of about half an hour. Our team gathers your services, prices, conditions and frequently asked questions from your website, documents and the past chats you already have.

Test it before going live

Your doctors and admins throw every question they can at it. Point out any answer you don't like, and our team fixes it until the answers are solid, before any patient sees them.

Go live, then keep improving from real chats

Our team installs it on your website and connects your LINE. Then we review real conversations and add knowledge so the answers keep getting better.

Questions clinics often ask

Does it work for clinics outside aesthetics?

Yes, for every type. It is the same system. What our team sets up fresh for each type is the set of questions patients keep asking and the guardrails for that field. For example, a lab must never interpret blood results, and a dental clinic must hand toothache cases to a person quickly — see the details for each clinic type

How is this different from the menu-button chatbot we used before?

A traditional chatbot runs on keywords and buttons set up in advance. The moment a patient asks something off-script, it gets stuck. This is an AI Bot that reads what patients actually type, understands questions nobody set up, keeps the conversation going, and knows which topics need a person to take over — see the types of clinic chatbots or read the point-by-point comparison

Where does the bot get our programs and prices?

Our team collects them from your website, price sheets, and a conversation with your doctor or manager during setup. The bot only answers from that information. If something isn't there, it doesn't guess. It hands off to your team instead.

Our promotions change every month. Do we have to tell your team each time?

No. You can update the bot yourself by chat. Just type it in plain language, for example "This month the health check package is 2,900." The bot shows you a summary of the change first, and once you confirm, it takes effect immediately. If the prices are already on your website, the bot can also pull the updates in automatically.

What happens when a patient asks about symptoms or sends a photo?

The bot can see photos, but it does not diagnose or make calls that belong to a doctor. By default, it shares the general information your clinic allows, suggests a consultation with a doctor, and alerts your team right away. If your clinic wants the bot to give initial guidance from a photo before suggesting an appointment, you can turn that on. The bot asks for consent first and only says what your doctors have written into the criteria. Post-treatment symptoms and allergic reactions are always handed off to your team immediately.

How do we connect our Facebook Page and Instagram? What do we need to prepare?

Our team sets it up during installation, on your clinic's own Meta Business account. You only need two things: give our team admin access to your Page, and make sure your Instagram account is a professional account already linked to the Page. Our team handles the rest.

How is one conversation counted?

One person messaging you within 24 hours counts as one conversation. However many messages you exchange, it counts once. You are not billed per message.

A female doctor in a white coat taking a call at her desk, with a laptop open in front of her

See how the AI Bot would answer your patients

Message us on LINE and tell us what your clinic answers most often in chat. Our team will set up a trial using your real information.

Talk to our team
LINE us