Not a menu-button chatbot. An AI Bot that knows your prices, conditions and appointment slots, answers for your admins at any hour, and hands important cases to your team to close — for aesthetic, dental, physiotherapy, general practice, health check-up centers and specialty hospitals. See the clinic types we serve
The chat tab on the right is our real AI Bot. Go ahead and ask it anything.
Hi, how much is the first visit? Do I need to book ahead?
The first visit, including the assessment, is 900 baht. You can walk in, but if you book ahead you won't have to wait.
Any slots this Saturday?
This Saturday we still have 14:00 and 16:30. Could I have your name and phone number? Our admin will call you to confirm the slot.
Nicha Sukjai, 089-xxx-4471
Got it, Nicha. Our admin will call you back to confirm your Saturday appointment.
Added to the admin's list Name, phone number and preferred slot, with an alert sent to the team
The only difference is whether anyone answered when they messaged.
The clinic inbox brings LINE OA, Facebook, Instagram and website chats together. Your team sees which chats the AI Bot is handling, takes over instantly, and creates appointments from the conversation.
If you are looking for an aesthetic clinic chatbot that answers questions about prices, promotions and bookings, the same system also works for dental, physiotherapy and other healthcare providers. Our team sets up the common questions and medical guardrails for each type from scratch, without reusing another field's answers. Click through to see examples for each type.
Promos change every month. People message late at night after seeing an ad, and compare three clinics in the same feed.
How much is this treatment? Any promos this month?
How long is the downtime? Can I go back to work right after?
Can I pay in 0% installments? Which cards?
How many sessions are in the course, and what does the price include?
Never decides from a face photo which procedure someone needs. If the clinic enables photo pre-assessment, the bot only suggests options based on the doctor's criteria, then invites them in for a consultation
Never promises results, like a slimmer face for sure or how many years it will last
Never gives discounts or adds free sessions on its own. Negotiation is handed off to your team to decide
Braces prices, implant prices, Social Security dental benefits and specialist schedules — the same questions every day.
What's the price difference between metal braces and clear aligners? How many installments?
How much per implant, and how many months does it take?
Can I use my 900 THB Social Security dental benefit for scaling?
What's the difference between veneers and whitening? How much are they?
Never looks at a tooth photo and says what's wrong, or whether it needs an extraction or a root canal
Never promises how many months braces will take or how many years an implant will last
Severe pain, swelling, bleeding that won't stop, or unusual symptoms after surgery are handed off to your team immediately, with an alert
Patients message at 8 p.m. after work: how many sessions until it's better, can I claim insurance, any slots this evening?
How much per session? Is a course cheaper?
Can I claim health or accident insurance? What kind of receipt do you issue?
Do I need a doctor's referral first?
Do you have female physiotherapists?
Never diagnoses a herniated disc, office syndrome or muscle inflammation
Never promises how many sessions it takes or a complete cure
Numbness, weakness or sudden severe pain are handed off to your team immediately, with advice to see a doctor
Is the doctor in? What time do you close? How much is a visit with medicine? Can I get a medical certificate today?
What time is the doctor in today? Which days are you closed?
Roughly how much is a visit including medicine?
Can I get a medical certificate today? How much is it?
Which vaccines do you have, and from what age for children?
Never diagnoses symptoms or suggests what illness it might be
Never recommends medication, dosages, or what to buy and take in the meantime
Anything that sounds like an emergency, such as chest pain, difficulty breathing or seizures, is handed off to your team immediately, with advice to go to the ER
What does this package include? How many hours do I fast? When are results ready? The same questions all day, until admins get nothing else done.
What does this package include? How is it different from the next one up?
How many hours do I need to fast? Can I take my regular medication?
How many days for results? Can you send them by LINE or email?
Can I walk in, or do I need to book ahead?
Never interprets blood tests or X-rays, or says what a high value means
Never says whether results are normal or abnormal. A doctor must read them
Results the center flags as abnormal are handed off to your team immediately, with an alert. The bot doesn't try to explain them
The call center is jammed, so people turn to chat, then get bounced between departments all day over who handles what.
What does the surgery or maternity package include? How many nights?
Can I use health insurance or Social Security here? Do I need to pay up front?
Which days does this specialist see patients?
How much is each room type?
Never diagnoses, never judges whether surgery is needed, and never says which doctor to see
Never confirms coverage or limits on behalf of an insurer. Always handed off to the benefits team
Messages that suggest an emergency get the emergency number and are handed off to your team immediately, with no time wasted on follow-up questions
For most clinics, the problem isn't "nobody messages." It's the gap between the ad money already spent and the bookings you actually get. These six points are where cases are lost most often.
One person messages three or four clinics from the same feed. Whoever replies first gets the conversation. Everyone else becomes the late option.
The choice is hiring more people to cover 24 hours (higher cost) or letting late-night chats go (lost cases).
On the night shift or on busy days, patients often get short, half-hearted answers. No follow-up questions, no follow-up.
"How much is it?" → "From 9,999 baht." → "How many sessions?" → "It depends on the case." And the conversation ends right there.
New admins don't know the service list well yet. One vague answer and the clinic's credibility drops.
It takes months to train someone to answer well. When they resign, you start from zero again: the scripts, the way to handle patients, all of it.
What we don't promise: the AI Bot doesn't close sales for your team, and it doesn't yet follow up on its own with people who went quiet. Work that needs persuasion or a doctor's assessment stays with your clinic team, as it always has — read about the lines we never cross
Not a chatbot where patients tap through a preset menu. However patients phrase their question, whatever words they use, it understands and replies in natural language.
Full price, promo price, number of sessions, installments, which coverage applies. Answers come from the real information your clinic provided. It never makes up numbers.
Late at night, on holidays, over the lunch break. Every case is captured, so in the morning your admins see a list with bookings, not a pile of unread messages.
Before calling in an admin, it asks for name, phone number, main concern, preferred date and time, and branch. Your team gets cases ready for a call back.
Type it in plain language. The bot shows a summary of the change first, and once you confirm, it quotes the new price right away. No waiting for a developer.
Every channel patients use to reach you — LINE OA, your Facebook Page, Instagram and the chat box on your website — comes into one inbox your team can open on their own phones. No switching between four apps — see the clinic unified inbox
Every type of healthcare provider shares one set of lines an automated chat must never cross. An answer that goes too far costs you both the patient and your reputation. Our team sets these guardrails from day one, then adds field-specific ones on top.
Every plan uses the same AI Bot. They differ only in how many channels are switched on. No setup fee.
For providers whose patients mostly reach them on LINE and the website
2,000 conversations/month
For clinics running ads, with patients messaging from every channel at once
4,000 conversations/month
For clinics with an outdated website, or none of their own yet
8,000 conversations/month
No setup fee on any plan · If you go over your plan, the bot doesn't stop mid-month. Extra usage is 900 THB per 500 conversations — see all terms on the pricing page
About 1–2 weeks from kickoff to answering real patients.
A conversation of about half an hour. Our team gathers your services, prices, conditions and frequently asked questions from your website, documents and the past chats you already have.
Your doctors and admins throw every question they can at it. Point out any answer you don't like, and our team fixes it until the answers are solid, before any patient sees them.
Our team installs it on your website and connects your LINE. Then we review real conversations and add knowledge so the answers keep getting better.
Yes, for every type. It is the same system. What our team sets up fresh for each type is the set of questions patients keep asking and the guardrails for that field. For example, a lab must never interpret blood results, and a dental clinic must hand toothache cases to a person quickly — see the details for each clinic type
A traditional chatbot runs on keywords and buttons set up in advance. The moment a patient asks something off-script, it gets stuck. This is an AI Bot that reads what patients actually type, understands questions nobody set up, keeps the conversation going, and knows which topics need a person to take over — see the types of clinic chatbots or read the point-by-point comparison
Our team collects them from your website, price sheets, and a conversation with your doctor or manager during setup. The bot only answers from that information. If something isn't there, it doesn't guess. It hands off to your team instead.
No. You can update the bot yourself by chat. Just type it in plain language, for example "This month the health check package is 2,900." The bot shows you a summary of the change first, and once you confirm, it takes effect immediately. If the prices are already on your website, the bot can also pull the updates in automatically.
The bot can see photos, but it does not diagnose or make calls that belong to a doctor. By default, it shares the general information your clinic allows, suggests a consultation with a doctor, and alerts your team right away. If your clinic wants the bot to give initial guidance from a photo before suggesting an appointment, you can turn that on. The bot asks for consent first and only says what your doctors have written into the criteria. Post-treatment symptoms and allergic reactions are always handed off to your team immediately.
Our team sets it up during installation, on your clinic's own Meta Business account. You only need two things: give our team admin access to your Page, and make sure your Instagram account is a professional account already linked to the Page. Our team handles the rest.
One person messaging you within 24 hours counts as one conversation. However many messages you exchange, it counts once. You are not billed per message.
Message us on LINE and tell us what your clinic answers most often in chat. Our team will set up a trial using your real information.