Clinic types · General practice

AI Bot for GP & pediatric clinics

Patients here ask only a few questions, but they ask them constantly, and almost none need a doctor to answer: is the doctor in today, what time do you close, roughly how much is a visit with medicine, can I get a medical certificate on the spot. If nobody answers, they drive to the clinic that picks up the phone.

Sample conversation

What time is the doctor in today? My son has had a fever since last night.

The doctor sees patients 09:00–12:00 and 17:00–20:00 today. Mornings are quieter. A children's visit including medicine usually starts at 500–800 THB, depending on symptoms.

Do I need an appointment?

You can walk in. If you'd like us to hold a slot, could I take your name and phone number? Our team will reserve a morning slot. The doctor will assess your son's symptoms when you arrive.

Name and number captured, handed to your team with an alert

The questions this specialty gets most

We load complete answers to this set on setup day, because these are the questions that eat the most admin time and get answered wrong most often.

  • What time is the doctor in today? Which days are you closed?
  • Roughly how much is a visit including medicine?
  • Can I get a medical certificate today? How much is it?
  • Which vaccines do you have, and from what age for children?
  • Can you do an ATK or flu test? How long for results?
  • Can I use Universal Coverage (30-baht scheme) or Social Security here?

Where cases slip away

The three gaps we see most often in GP & pediatric clinics. The problem isn't that nobody messages — it's the stretch between someone asking and an actual booking.

01

The phone rings out while the doctor is seeing patients

The clinic's busiest hours are when the most people call. Nobody picks up, so they go to the next clinic on the map.

02

The same questions dozens of times a day

Opening hours, is the doctor in, where are you, is there parking — these eat up an admin's whole day, and the answers never change.

03

Patients arrive just after the doctor has left

The doctor's schedule changed but nobody updated the page. People drive over and have to go home, and it becomes a one-star review.

Guardrails for general practice

The baseline healthcare guardrails apply to every specialty. These four are specific to this one — our team sets them up, and your doctors can add more at any time.

Never diagnoses symptoms or suggests what illness it might be
Never recommends medication, dosages, or what to buy and take in the meantime
Never judges whether symptoms can wait or are urgent. The doctor decides
Anything that sounds like an emergency, such as chest pain, difficulty breathing or seizures, is handed off to your team immediately, with advice to go to the ER

When things change, update it by chat

Prices, doctor schedules and conditions change often in this specialty. Type the change in plain language, the system shows you a summary, and once you confirm it answers the new way right away.

The doctor is off this Thursday, open as usual other days Medical certificate is 100 THB, issued right after the visit This year's flu vaccine is in, 850 THB

Same price for every specialty: from 8,900 THB/month, no setup fee. Pricing depends on the number of channels you turn on, not on the type of provider — see all plans · every channel lands in one unified inbox

What general practice owners ask before starting

Can the system answer "is the doctor in today?" right away?

Yes, as long as the doctor's schedule is up to date, and you can update it yourself by typing in chat, for example "the doctor is off this Thursday." These are the questions GP clinics get asked most, and none of them need a doctor. That makes them the first job to take off your admin's hands.

Can the system give patients a number for a visit including medicine?

Yes, within the price ranges your clinic has set, such as the typical range for a basic visit with medicine and the fee for a medical certificate. The system never guesses numbers. If your clinic hasn't provided the information, it says so plainly and hands off to your team.

A parent messages describing their child's symptoms. How does the system respond?

It doesn't diagnose, doesn't suggest what illness it might be, and never recommends medicine or doses to buy in the meantime. It answers what it can, such as the doctor's hours and how to prepare for the visit. Messages that sound like a possible emergency, such as seizures or difficulty breathing, get advice to go to the ER and are handed off to your team immediately.

Can the system answer questions about vaccines and medical certificates?

Yes: which vaccines you have, eligible ages, prices and the conditions for issuing a medical certificate, as long as your clinic has confirmed the information. All of this is service information, not individual medical advice.

Other specialties we cover

A doctor in a white coat sitting behind an exam desk with a laptop and a stethoscope

See how it would answer your patients

Tell our team what your patients ask most. We'll set up sample answers from your real information — no commitment in the first round.

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