Clinic types

Every specialty, not just aesthetic clinics

The system is the same for every type. What really differs is the questions patients keep asking and the guardrails of each field. Our team sets up both from day one. We don't take an aesthetic clinic's answers and use them for a dental clinic.

6 main types each with its own set of answers One price for every type not priced by field
Same question, different answer for each field

Are you free tomorrow? Can I get it done right away?

Aesthetic & skin

We still have a slot tomorrow afternoon. A thread lift is done in one visit, but there may be some swelling for the first 3–5 days. If you have an event coming up, it's best to leave a few days' margin.

Dental

We have a check-up slot tomorrow morning. For an implant, though, you'll need an X-ray and the dentist has to assess it first, so it can't be done on the same day.

The guardrails differ too, and they're set up from day one

Aesthetic & dermatology clinics

Promos change every month. People message late at night after seeing an ad, and compare three clinics in the same feed.

See what it answers for this specialty

Dental clinics

Braces prices, implant prices, Social Security dental benefits and specialist schedules — the same questions every day.

See what it answers for this specialty

Physiotherapy & rehabilitation clinics

Patients message at 8 p.m. after work: how many sessions until it's better, can I claim insurance, any slots this evening?

See what it answers for this specialty

GP & pediatric clinics

Is the doctor in? What time do you close? How much is a visit with medicine? Can I get a medical certificate today?

See what it answers for this specialty

Health check-up centers & labs

What does this package include? How many hours do I fast? When are results ready? The same questions all day, until admins get nothing else done.

See what it answers for this specialty

Specialty hospitals & medical centers

The call center is jammed, so people turn to chat, then get bounced between departments all day over who handles what.

See what it answers for this specialty

Fields outside these six groups are welcome too — ophthalmology and LASIK, cosmetic surgery, dermatology, fertility clinics, Thai traditional and alternative medicine, and other specialty clinics. If you're a healthcare provider that gets the same questions every day, this system works for you — tell our team about your case or first see the types of clinic chatbots

What every field has in common

Whatever the field, healthcare providers share one set of lines an automated chat must never cross. Our team sets them up from day one, then adds field-specific guardrails on top.

A healthcare professional talks with a patient while holding a tablet
No diagnosing symptoms, and no assessments from photos patients send
No promised results. Never says "cured for good" or "guaranteed results"
No recommending medication, doses or amounts to patients
No discounts or freebies on its own. Negotiation goes to your team
Emergencies, side effects or unhappy patients are handed off to your team immediately, with an alert. It doesn't try to handle them itself.
Clinic staff talking with a visitor at the reception desk

Not sure your field is a fit?

Tell our team what patients message you about most. If it's something the bot shouldn't answer, we'll tell you straight away, in the first conversation.

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