Clinic types · Check-up & lab

AI Bot for health check-up centers & labs

This field has the most repeated questions of all, and they can't be answered wrong. Tell someone the wrong number of fasting hours and they've wasted the whole trip. Meanwhile admins spend the day typing the same answers.

Sample conversation

What does the 2,900 THB check-up package include?

The 2,900 THB package includes CBC, blood sugar, a 4-value lipid panel, liver and kidney function, uric acid, urinalysis and a chest X-ray, plus a doctor's consultation to go over your results.

How many hours do I need to fast, and when are the results ready?

Fast for 8–10 hours. Sips of plain water are fine. Results are ready within 3 business days. We can email you the file, or you can pick them up at the center.

Name and number captured, handed to your team with an alert

The questions this specialty gets most

We load complete answers to this set on setup day, because these are the questions that eat the most admin time and get answered wrong most often.

  • What does this package include? How is it different from the next one up?
  • How many hours do I need to fast? Can I take my regular medication?
  • How many days for results? Can you send them by LINE or email?
  • Can I walk in, or do I need to book ahead?
  • Do you do on-site check-ups for company staff? Can I get a quotation?
  • Do you issue a certificate for pre-employment check-ups?

Where cases slip away

The three gaps we see most often in health check-up centers & labs. The problem isn't that nobody messages — it's the stretch between someone asking and an actual booking.

01

Prep questions all night before the test

People remember at bedtime that they don't know how long to fast. Without an answer, they reschedule or show up unprepared.

02

Corporate clients wait too long for a quote

A staff check-up deal is worth many times more than an individual one, but it arrives through the same chat, and it can't wait either.

03

Repeated follow-ups on results

Results run a little late and patients message every day. It piles up with new questions until admins can't find the cases that matter.

Guardrails for check-up & lab

The baseline healthcare guardrails apply to every specialty. These four are specific to this one — our team sets them up, and your doctors can add more at any time.

Never interprets blood tests or X-rays, or says what a high value means
Never says whether results are normal or abnormal. A doctor must read them
Never sends test results to anyone in chat. Requests for results go only to team members who can verify identity
Results the center flags as abnormal are handed off to your team immediately, with an alert. The bot doesn't try to explain them

When things change, update it by chat

Prices, doctor schedules and conditions change often in this specialty. Type the change in plain language, the system shows you a summary, and once you confirm it answers the new way right away.

Women 30+ package is 3,500 this month Open Sundays until noon this year Thyroid results now take 5 business days

Same price for every specialty: from 8,900 THB/month, no setup fee. Pricing depends on the number of channels you turn on, not on the type of provider — see all plans · every channel lands in one unified inbox

What check-up & lab owners ask before starting

If the system gives the wrong fasting time, the damage is serious. How is that prevented?

Prep answers don't come from the AI guessing. They come from information your center has confirmed and stored in one place. If there's no information, the system says so and hands off to your team, rather than picking the closest-sounding answer. When conditions change, edit it once and every channel updates together.

Can the system interpret blood test results for patients?

No, and it's deliberately switched off from the start. The system never interprets blood tests or X-rays, never says what a high value means, and never says whether results are normal or abnormal, because reading results is a doctor's job. Results your center flags as abnormal are handed off to your team immediately, with an alert.

A patient asks for their results in chat. Does the system send them?

No. Results are never sent through chat, no matter who asks. Requests for results go only to team members who can verify identity. This guardrail is set for every check-up center and lab on setup day.

Can the system help bring in on-site corporate check-up work?

Yes, from the very first message. When an interested company gets in touch, the system collects everything your sales team needs: number of employees, location, preferred dates and the packages they're interested in. It then hands off with all the details, so your team can prepare a quotation right away without going back to ask one question at a time.

Other specialties we cover

Blood sample tubes with different colored caps lined up in a laboratory rack

See how it would answer your patients

Tell our team what your patients ask most. We'll set up sample answers from your real information — no commitment in the first round.

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