Messages between 7 and 10 p.m., after closing
The time patients are free enough to message a clinic is exactly when nobody is there to reply.
Patients in this field message just as the clinic is about to close, because they've only just left work. The first question is often "how many sessions until this is better?", which can't be answered with a number. But stay silent and you lose the case. The right move is to give full details on prices and slots, then steer them to an assessment appointment.
I've had back pain running down my leg for two weeks. How many physio sessions until it's better?
We can't give a session count on the physiotherapist's behalf. They need to assess you first to plan treatment. But here are the costs: the first visit including assessment is 900 THB, then 700 THB per session, or 6,000 THB for a 10-session course.
I finish work at 6. Can I make it?
Yes. Monday to Friday our last slot is 19:30, and Saturday until 17:00. Could I take your name and phone number? Our team will check this evening's slots for you.
We load complete answers to this set on setup day, because these are the questions that eat the most admin time and get answered wrong most often.
The three gaps we see most often in physiotherapy & rehabilitation clinics. The problem isn't that nobody messages — it's the stretch between someone asking and an actual booking.
The time patients are free enough to message a clinic is exactly when nobody is there to reply.
Afraid of saying the wrong thing, they skip the whole message, even though prices, slots and how to prepare could be answered right away without touching symptoms.
Questions about documents and receipts wait for the owner. By the time someone replies, the patient has booked another clinic.
The baseline healthcare guardrails apply to every specialty. These four are specific to this one — our team sets them up, and your doctors can add more at any time.
Prices, doctor schedules and conditions change often in this specialty. Type the change in plain language, the system shows you a summary, and once you confirm it answers the new way right away.
Same price for every specialty: from 8,900 THB/month, no setup fee. Pricing depends on the number of channels you turn on, not on the type of provider — see all plans · every channel lands in one unified inbox
It never answers with a number and never promises a full recovery, because that needs an assessment with a physiotherapist first. Instead it gives what it can actually answer: per-session prices, course prices, open slots and what happens on the first visit. Then it steers them to an assessment appointment, which is what your clinic wants from that conversation anyway.
It can say what receipts and documents your clinic issues, which insurers you have direct billing with, and whether a referral is needed, all as your clinic has set. It never confirms coverage or limits on behalf of an insurer. That is always handed off to your team.
Most physiotherapy patients message after work, just as the clinic is closing. The system answers open slots from your updated schedule right then, and records the days and times that suit the patient for your team to confirm the next day, instead of leaving the message sitting until morning.
No. The guardrails for this field are set on setup day: it never says it's a herniated disc or office syndrome, and never prescribes stretches or exercises to do at home. Numbness, weakness or sudden severe pain are handed off to your team immediately, with advice to see a doctor.
Promos change every month. People message late at night after seeing an ad, and compare three clinics in the same feed.
See what it answers for this specialtyBraces prices, implant prices, Social Security dental benefits and specialist schedules — the same questions every day.
See what it answers for this specialtyIs the doctor in? What time do you close? How much is a visit with medicine? Can I get a medical certificate today?
See what it answers for this specialty
Tell our team what your patients ask most. We'll set up sample answers from your real information — no commitment in the first round.